Service Department of ROU Co. provides:
- On-time technical support to resolve customer’s issues promptly;
- Immediate technical support;
- Guarantee and post-guarantee maintenance;
- Engineer’s visit to the place of equipment failure, troubleshooting;
- Collecting and analyzing customer feedback, failure statistics in order to improve a manufacturing process and prevent equipment failure;
- Сommissioning of equipment and technical staff training at manufacturing plant;
- Delivery of extra engineering documents by the client request;
- Free data support during the useful life of equipment.
ROU Co. guarantees your confidence in the future!